Digitally Done runs the marketing side of UK small businesses — end-to-end, in your voice, without an in-house team. Nine services, one point of contact, monthly reporting. Below is what each one covers; the interactive product walkthrough is on the main services page.
An AI chatbot that lives on your website chat, Instagram DMs, WhatsApp and Facebook Messenger. Knows your hours, prices, services and FAQs. Books appointments. Escalates to you only when it genuinely needs to. Trained on your past content, monitored daily for the first month, and tuned weekly thereafter.
Read the long-form guide: AI chatbots for UK small businesses.
Google Business Profile fully managed, 60+ UK citations (Yell, Thomson Local, FreeIndex, Checkatrade, Treatwell — whichever apply to your trade), LocalBusiness schema on your site, and a monthly map-pack ranking report. Goal: top-3 in the Google map pack for your category within 90 days.
Read the long-form guide: Local SEO for UK small businesses.
Post-visit SMS and email requests, reply to every review in your voice within an hour, damage-control templates for the negative ones, and a quarterly reputation report. UK SMS-based asks typically convert at 30–40%.
Long-form: how to get more Google reviews and how to reply to negative reviews.
An AI receptionist that picks up your business phone after hours, at lunchtimes and on weekends. Books straight into your calendar, takes deposits, transcribes every call. Sounds human, with a UK accent option. Hand-off to a real human for sensitive calls.
Long-form: 24/7 phone answering services for UK small businesses.
Daily posts on Instagram, Facebook and TikTok. Captions in your tone, local hashtag research, scheduling, monthly content calendar. You approve the month ahead on a single WhatsApp.
Long-form: UK social media management costs and best time to post on Instagram in the UK.
Welcome flows, win-back campaigns, birthday triggers, WhatsApp broadcasts (within Meta's rules) — GDPR-safe and on a custom sending domain so it never lands in Promotions.
Long-form: email marketing for UK small businesses and WhatsApp Business marketing UK.
You send raw clips on WhatsApp. We edit, caption, music-track and post on Reels, TikTok and Shorts. Performance reported monthly. Two finished videos per week, every week.
Long-form: TikTok and Reels for local UK businesses.
Every channel's numbers in one view: calls, bookings, reviews, map-pack rank, social engagement, email open and click rates. Top three wins and top three fixes. Next month's plan, ready for a one-tap approval.
Built to load in under two seconds and convert a phone visitor into a booking or quote within seven seconds. Mobile-first, clear CTAs, schema markup, Search Console set up on day one.
Long-form: small business website design in the UK.
Tell us your UK business and we'll mock up exactly what running on Digitally Done would look like — for free, no sales call required.
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